When your surface is plugged in with the original power cord charge it for 15 minutes.
Surface pen light wont turn on.
Your surface is designed to ignore your hand and other inputs while you write.
Start inking with your pen.
A green light means the battery has a charge while a red light means it s almost flat and should be replaced.
Pair your surface pen please note that you can pair the new surface pen with surface pro 4 and surface book as well as with surface 3 or surface pro 3.
How is this possible.
Only the old nearly dead battery works new identical ones don t.
Surface pro won t turn on or is stuck in sleep mode.
If the led light in the tip of the power cord does not turn on when the surface pro 4 is plugged in to an outlet then there may be a problem with the power cord itself.
The easiest way to tell if the charging cable is damaged is to check the white led light on the end of the cable that connects to the side of the surface.
Use your surface pen in any app that supports inking.
If surface pen appears in the list of discovered devices it may not be properly paired yet.
Surface pen light not flashing hi i got a surface pen with my surface 3.
To check the battery in a surface pen press and hold the eraser button on the end of the stylus for five to seven seconds.
When i hold down the button on the top the light does not come on at all.
Check the surface charging cable if your surface doesn t turn on even after it s plugged in the charging cable may be damaged.
Then press the power button to turn on your surface.
If your surface won t turn on still the next common issue is cable connection problems.
Okay now onto some other solutions in case your surface won t turn on still.
To see which apps to start with go to the section try these apps with your pen.
Surface pen does not work.
No light means the battery is dead.
Rest your hand on the screen like you would on a piece of paper then start writing.
Any thoughts or is it just faulty.
If you attempt to use the surface pen and the surface pro does not.
Contacted microsoft support they sent me a new one fre.
If the power connector light doesn t turn on or if it flashes see surface battery won t charge.
If that didn t work connect the power supply that came with your surface.
A small led light should turn on.
Go to start and select settings devices bluetooth.
Broken pen tip.